Terms of Service
Last updated: 8 July 2026 · Effective: 8 July 2026
These Terms are an agreement between you and Sparkvern LLC about your use of Rynger. Rynger makes phone calls on your behalf, so a few of these terms matter more than usual, especially the rules about how you may use it and your responsibility for the calls you ask it to make. Please read those.
The plain version. Use Rynger only for genuine, personal calls you’d be allowed to make yourself, never marketing, spam, robocalls, or anything illegal. You’re responsible for having the right to call the number you give us and for following the recording laws where you and the other person are. Rynger always says it’s an AI and that the call is transcribed. It does its best and checks its own work, but it can be wrong, so don’t rely on it for anything critical without verifying. Plans are monthly and you can cancel anytime.
1. Agreement to these Terms
Rynger is provided by Sparkvern LLC, a Wyoming limited liability company, registered office 2104 House Ave, Cheyenne, WY 82001, USA (“Rynger,” “we,” “us,” “our”). By creating an account, making a call, or otherwise using Rynger (the “Service”), you agree to these Terms of Service and to our Privacy Policy. If you don’t agree, don’t use the Service.
2. What Rynger is
Rynger is a personal assistant that places outbound phone calls for you. You tell it what you need; it calls the number you provide, holds the conversation using an AI voice that identifies itself as an AI and notes the call is transcribed, has a second “judge” AI assess whether your goal was met, and returns the result and transcript to you. Rynger can also send text messages (SMS) on your behalf to a business you already deal with, to carry out a task you set, again identifying itself as an AI acting for you. Rynger is a tool for your own individual use, it is not a call center, a marketing platform, or an autodialer, and you may not use it as one.
3. Eligibility & your account
- You must be at least 18 years old and able to form a binding contract.
- You sign in through Microsoft. You’re responsible for keeping access to your account secure and for everything done through it.
- You agree to give accurate information and to keep it current.
- One person, one account, unless we agree otherwise in writing.
- Where Rynger is available. Rynger is offered to users in the United States and other regions we support. It is not directed to, and not intended for, individuals located in the EU/EEA or the United Kingdom, please don’t use Rynger if you are located there.
4. Acceptable use
You may use Rynger only for lawful, personal, individual calls and texts that you would be entitled to make yourself. You are solely responsible for the calls and texts you ask Rynger to make, including the number you provide, the instructions you give, and the outcome.
You represent and warrant that, for each call or text, you have a legitimate reason to contact that number and the legal right to do so.
You must not use Rynger to:
- make marketing, sales, telemarketing, promotional, survey, or political calls, or any bulk, mass, automated, repeated, or robocall campaigns;
- make unsolicited calls, or any call that would violate the U.S. Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule, Do-Not-Call rules, or similar laws anywhere;
- harass, threaten, defraud, deceive, impersonate, stalk, or harm anyone, or spoof or falsify the calling identity;
- perform debt collection, or contact someone who has told you (or us) to stop;
- call emergency services (e.g., 911), emergency lines, premium-rate, or similar special numbers;
- engage in any illegal activity, or anything that infringes others’ rights or violates their privacy;
- resell, sublicense, or provide the Service to third parties, or use it on behalf of someone else as a service;
- reverse engineer, scrape, overload, probe, or interfere with the Service or its providers, or circumvent usage limits.
We may refuse, pause, or stop any call or account that we reasonably believe breaches these rules, without notice.
5. Calls, texts, recording & consent
To do its job, Rynger transcribes the calls you request, and depending on configuration may briefly process call audio to produce the transcript. Recording and wiretap laws are your responsibility. In some U.S. states and other places, all parties to a call must consent to it being recorded or monitored. By asking Rynger to make a call, you confirm that doing so, including transcribing it, is lawful for you and that you have obtained any consent the law requires.
On our side: Rynger discloses at the start of each call that it is an AI calling on your behalf and that the call is transcribed; obtaining any additional consent the law requires where you or the other party are located remains your responsibility. You authorize and instruct us (and our calling provider) to place the call and create the transcript for you. You will not instruct calls whose recording or content would be unlawful.
Texting on your behalf. When you ask Rynger to send a text message (SMS) for you, you represent and warrant that the recipient is a business you already have a relationship with (for example, you are a customer, client, or patient, or have contacted them before), that you are authorized to text them at the number you provide, and that your request is for a genuine personal or transactional purpose, not marketing, solicitation, or any unlawful purpose. You are the sender of these messages; Rynger acts only as your automated agent in delivering them, and you confirm this for each text at the point you start it. Every message identifies itself as an AI assistant acting for you and honors an opt-out (reply STOP) immediately; reply HELP for help. Message frequency varies with your use, and message and data rates may apply. Rynger does not send marketing texts and is not for texting personal or consumer contacts. We may suspend your texting access if recipients report your messages as unwanted. The consent step and program disclosures are documented publicly on our SMS Consent page.
6. AI outputs, no guarantee
Rynger uses AI to conduct calls and to judge the result. AI can make mistakes. The conversation, the transcript, the “judge” verdict, and any summary are generated automatically and may be incomplete, inaccurate, or wrong, and a call may fail to connect or to achieve your goal. We do not guarantee any particular outcome, accuracy, or success rate.
Rynger does not provide legal, medical, financial, or other professional advice. Don’t rely on Rynger for decisions that matter without independently verifying the result. You are responsible for reviewing outcomes and for any action you take based on them.
7. Plans, billing & cancellation
- Subscriptions. Paid plans are monthly subscriptions. Each plan includes a set number of calls per billing cycle. Current plans and prices are shown on our pricing page and at checkout. We also offer one-time call packs and gift codes, single purchases, not subscriptions.
- Call allowance. A call counts against your allowance only when it connects. A call that fails to connect does not use up an allowance. Your plan adds its monthly allowance each billing cycle, and unused calls roll over, you can bank up to 2× your monthly allowance. If you cancel, any calls remaining on your account stay usable after your plan ends.
- Payment & renewal. Payments are processed by Stripe. Your plan fee is charged in advance and renews automatically each cycle until you cancel. Prices are in U.S. dollars and exclude any taxes that may apply.
- Cancellation. You can cancel anytime from your billing settings. Cancellation takes effect at the end of the current billing cycle; you keep access until then. We don’t charge you again after that.
- Price changes. We may change plans or prices; we’ll give reasonable advance notice, and changes apply to the next cycle. Continuing after a change means you accept it.
- Failed payments. If a payment fails, we may suspend or downgrade your access until it’s resolved.
8. Your free call
New accounts get one free call so you can see a verified result before paying. The free call is limited to one per account, is for evaluation, and may be withdrawn or changed at any time. We may take reasonable steps to prevent abuse of the free call.
9. Refunds
Except where required by law, payments are non-refundable, and cancelling part-way through a cycle doesn’t entitle you to a partial refund. Calls that fail to connect don’t consume your allowance, so they don’t need refunding. If something goes wrong on our side, contact us, we may, at our discretion, issue a credit or refund.
10. Suspension & termination
You can stop using Rynger and close your account at any time. We may suspend or terminate your access, immediately and without refund, if you breach these Terms (especially the acceptable-use rules), if we’re required to by law, or to protect the Service, other users, or the people you might call. Sections that by their nature should survive termination (for example, acceptable use, disclaimers, liability limits, and indemnification) will survive.
11. Intellectual property & your content
We own the Service, including its software, design, and brand. We grant you a limited, non-exclusive, non-transferable right to use it under these Terms.
You keep ownership of what you put in, your instructions, the numbers and details you provide, and the resulting transcripts and results (“Your Content”). You grant us a worldwide, royalty-free license to use, process, and store Your Content for the purpose of operating and improving the Service and as described in our Privacy Policy. We don’t use your calls or transcripts to train third-party AI models. You represent that you have the rights needed to provide Your Content and to have the call made.
12. Third-party services
Rynger relies on third parties, for example, a telephony/voice provider to place calls, Microsoft for sign-in and hosting, an AI provider for the judge, and Stripe for payments. Your use may also be subject to their terms. We’re not responsible for third-party services we don’t control, including outages or errors on their side.
13. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We don’t warrant that the Service will be uninterrupted, error-free, secure, or that any call will succeed or any result will be correct. Some jurisdictions don’t allow certain warranty exclusions, so parts of this section may not apply to you.
14. Limitation of liability
To the maximum extent permitted by law, Rynger and its owner, members, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, data, goodwill, or for the content or outcome of any call, even if advised of the possibility.
To the maximum extent permitted by law, our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) US$100.
Nothing in these Terms excludes liability that cannot be excluded by law.
15. Indemnification
You agree to indemnify and hold harmless Rynger and its owner, members, and suppliers from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: your use of the Service; the calls and texts you instruct (including the number you provide and recording/consent compliance); Your Content; or your breach of these Terms or of any law or third-party right.
16. Disputes & governing law
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules.
Informal resolution first. If you have a problem, contact us at hello@rynger.ai and we’ll try to resolve it. Please give us 30 days before starting formal proceedings.
Binding arbitration; class-action waiver. Except for small-claims matters or to seek an injunction, any dispute that isn’t resolved informally will be settled by binding individual arbitration, and not in court or as part of a class or representative action. You and we waive the right to a jury trial and to participate in a class action. Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules. Nothing in this section applies to the extent prohibited by the consumer-protection law of your state, province, or territory, if mandatory arbitration or the class-action waiver is unenforceable where you live (for example, in Québec or elsewhere in Canada), it does not apply to you. (If you don’t want to be bound by this arbitration clause, email us within 30 days of first accepting these Terms to opt out; you’ll still be bound by the rest.)
17. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we’ll update the date above and, where appropriate, notify you in the app or by email. Continuing to use the Service after changes take effect means you accept the updated Terms.
18. Privacy
Our Privacy Policy explains how we handle your data and the data of the people you call. By using the Service, you agree to it.
19. General
- Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about the Service.
- Severability. If any part is unenforceable, the rest still applies.
- No waiver. Not enforcing a term isn’t a waiver of it.
- Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure. We’re not liable for delays or failures caused by events beyond our reasonable control.
20. Contact
Questions about these Terms? Email hello@rynger.ai. Sparkvern LLC, 2104 House Ave, Cheyenne, WY 82001, USA.